Refund Policy

This Refund Policy explains how Sholokhov Mikhail Andreevich (Sole Trader) handles cancellations and refund requests for Lernica Premium subscriptions bought on lernica.app. It works together with our Terms of Service.

1. Digital service

Lernica Premium is a digital subscription that unlocks features in the Lernica website and apps immediately after purchase. There are no physical goods or shipments.

2. Free trial

If your plan includes a free trial, you are not charged during the trial. Cancel before the trial ends in your profile on lernica.app (or by writing to support@lernica.app) and you will not be charged at all.

3. Cancellation

You can cancel your subscription at any time. Cancellation stops future renewals; Premium stays active until the end of the period you have already paid for.

4. 14-day money-back guarantee

If Lernica Premium is not right for you, write to support@lernica.app within 14 days of the first charge of your subscription (including the first charge after a free trial) and we will refund that payment in full — no questions asked. The subscription is cancelled at the same time. The guarantee applies to the first payment of a subscription, once per account.

5. Other refunds

Renewal payments for a period that has started are generally non-refundable, except where the law requires otherwise. We will also refund to the original payment method where:

• you were charged more than once for the same period (duplicate charge);
• you were charged after you had cancelled;
• a technical failure on our side prevented you from using Premium and we could not fix it;
• you contact us within 14 days of a renewal charge you did not intend and have not used Premium since that charge.

To request a refund, write to support@lernica.app with your account email, the date of the charge, and the receipt or order number from Paddle. We aim to reply within a few business days.

6. Payments processed by Paddle

Orders paid with international cards and wallets are processed by Paddle.com as merchant of record. Approved refunds are issued by Paddle to your original payment method; timing depends on your bank. Paddle may also handle refunds under its own buyer terms. You can also contact Paddle about an order through the link in your receipt email.

7. Purchases through Apple

Subscriptions bought inside the iOS app are billed by Apple; refunds for them are requested from Apple.

8. Statutory rights

Nothing in this Policy limits consumer rights that cannot be waived under the law of your country of residence.

9. Contact

Questions about payments and refunds: support@lernica.app.